The Gandi Community

(fixed) Mail slowdown

by Gandi Posted on

Tuesday June 19th 2012 at 9:30 GMT: our mail platform is currently experiencing a slowdown. Our technical team is on location and performing diagnostics to determine the reason for this incident. Affected services are email reception, Gandi’s webmail, as well as the customer support ticket processing platform.

Please accept our apologies for the inconvienence. We will keep you informed of developments below as we learn more about the incident.

 

update 9:50 GMT: Our teams have fixed the problem, and the service is back to normal again.

 

Update Wednesday June 20 at 14:15 GMT: another machine has experienced the same problem as yesterday. We rebooted it as preventative measure, however it is currently in a filesystem correction. The service on this machine should return to normal in about 45 minutes.

 

Wednesday June 20th 2012 15:29 GMT: The unit has returned to normal operating conditions.

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