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Alerts and incidents

Postmortem: October 10, 2021 incident
Alerts and incidents

Postmortem: October 10, 2021 incident

Sunday October 10th, an incident impacted our main platform.

by Gandi - Posted on 10.21.2021
2 min - intermediate
Gandi’s email service impacted by “UCEPROTECT” blacklisting
Alerts and incidents

Gandi’s email service impacted by “UCEPROTECT” blacklisting

Several customers have reported problems with sending email to certain contacts. Our investigation.

by Julie - Posted on 03.09.2021
WordPress force-updates Loginizer plugin to fix a severe vulnerability
Alerts and incidents

WordPress force-updates Loginizer plugin to fix a severe vulnerability

In a rare move this week, WordPress forced an update to patch a serious vulnerability in a plugin.

by Andrew - Posted on 10.23.2020
Alerts and incidents

Why we blocked mailbox creation for some accounts

Last week we quietly introduced a new security feature on our Gandi mail product. Quietly because, well, it should have been done before.

by Gandi News - Posted on 10.07.2020
Postmortem: September 30 storage incident
Alerts and incidents

Postmortem: September 30 storage incident

On September 30, 2020 at 05:38 UTC, one of our storage units used by our hosting services in FR-SD3 went down.

At 11:52 UTC we managed to bring the storage unit back online.

by Gandi - Posted on 10.03.2020
Postmortem regarding the Network Incident from September 15, 2020 on IAAS and PAAS FR-SD3, FR-SD5, and FR-SD6
Alerts and incidents

Postmortem regarding the Network Incident from September 15, 2020 on IAAS and PAAS FR-SD3, FR-SD5, and FR-SD6

During scheduled maintenance aimed at replacing network equipment in the FR-SD5 datacenter, an error in the architecture and configuration caused two distinct service interruptions on PaaS and IaaS in the […]

by Sébastien Dupas - Posted on 09.18.2020
WordPress File Manager vulnerability—actions and advice
Alerts and incidents Tips for web professionals

WordPress File Manager vulnerability—actions and advice

A “zero-day” vulnerability was recently discovered in the “File Manager” plugin widely used by the WordPress community. As a result, millions of WordPress sites have been attacked so far this month.

by Anaïs - Posted on 09.10.2020
5 min - intermediate
A root certificate expired on May 30, 2020
Alerts and incidents

A root certificate expired on May 30, 2020

Up until May 30, 2020, there were two verification chains that were used to create a secure connection using a Gandi SSL certificate

by Gandi - Posted on 06.03.2020
2FA—Safer than just a password
Alerts and incidents Updates and releases

2FA—Safer than just a password

It’s as important as ever to keep your accounts safe. Beyond passwords, you can use two-factor authentication to help keep your account safe.

by Andrew - Posted on 04.21.2020
Cybercrime and COVID-19
Alerts and incidents

Cybercrime and COVID-19

Cybercrime has seriously increased during the COVID-19 crisis. Here’s what to watch out for and what Gandi is doing.

by Andrew - Posted on 04.08.2020
Security vulnerability on a WordPress plugin—actions and advice
Alerts and incidents

Security vulnerability on a WordPress plugin—actions and advice

A vulnerability on a WordPress plugin developed by ThemeGrill has recently been discovered and attackers have been actively exploiting it in the past few days. This plugin is widely used by WordPress users.

by Anaïs - Posted on 02.20.2020
Postmortem of the failure of one hosting storage unit at LU-BI1 on January 8, 2020
Alerts and incidents

Postmortem of the failure of one hosting storage unit at LU-BI1 on January 8, 2020

Context, technical timeline and postmortem

by Gandi News - Posted on 01.27.2020

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