Pay for orders automatically with Gandi

Customers in the US and Canada with their domains or hosting set to auto-renew are probably aware that they need to have a sufficient balance on their prepaid accounts in order for an automatic renewal to go through.

This meant either paying for the renewal long ahead of time by crediting your prepaid account at the same time as setting up the automatic renewal, or having to log in and add money to your prepaid account when your service came up for renewal anyway.

If this state of affairs has left you puzzling over what the whole point of automatic renewal was anyway, then we have good news for you.

As of Monday May 9, 2016, Gandi customers in North America may now set up a credit or debit card* to be automatically charged when their prepaid account is depleted.

That means you can now be charged on your card for an automatic renewal without having to log in again.

To take advantage of this feature, you need to have 3D Secure (also called “Verified by Visa” or “MasterCard SecureCode”) set up on your card. Then you can add your card from the Billing tab under your Prepaid Account (click to the “Credit” page).

When you click “Add a card,” you’ll be asked to fill out some information and set the amount to debit, under what conditions.

There will be a $1.00 test charge on your card and after that, you’re ready activate the card and charge everything straight to your prepaid account (don’t let it go to your head, though).

For more information on adding* a credit card to your Gandi account, see our wiki page on the subject.

You can, of course, still do things the old-fashioned way. Check out our other payment methods too.

And if you have any problems or any other questions, feel free to contact our Customer care team.

* Gandi does not store credit card information. Your card will be stored on file directly with our bank.