Our support average answer time is temporarily longer than usual

Sep 15, 2014  - written by  in The Gandi Bar

Following a network incident that took place in our offices based in Luxembourg, our international team was unable for a couple of hours to address customer requests as usual.

We have re-distributed these requests to the Paris, Taiwan and San Francisco teams. The surplus load is now being handled and we are confident that the answer time will get back to normal within the next days. Please accept our apologies for this temporary delay.