[Resolved] Incident on a storage unit
We just suffered a major incident at one of our facilities. A faulty processor caused the shutdown of a storage unit.
As communications to the disk were interrupted, all operations (reboots, changes, etc) were suspended.
We restarted the unit, and all the services have begun recovering. Operations were queed and are being executed once again. No data was lost. Everything should be returning to normal.
This incident started at 16:19 CEST (07:19 Pacific time). The system was recovered at 16:57, and all queed operations were fully resolved at 17:25 CEST (08:25 Pacific time).
We do apologise for this interruption in service.
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