Alerts and incidents

Incident report concerning public API

On 2nd August 2017, we have been forced to apply an emergency patch in our public API, in production.

The incident was affecting all our customers, so we had no other choice than applying the patch without previous notification. If you are using our public API, you will receive an email to inform you about the impact of this patch, in particular in the method ‘’ and the field 'id' returned by this function.

The documentation concerning our public API has also been updated to show these changes.

Please don’t hesitate to contact our customer service if you encounter any problems during the updates.