Newsletter January 2018
As you know, last year was particularly gruelling. And while our teams are buckled down and working hard (and drinking lots of coffee!) in order to complete the interfaces that will be used by our resellers and Corporate customers, we are seeing a new increase in the number of support tickets opened each day, leading to a response time that is longer than usual.
To give you an idea, the backlog of tickets waiting for answers – which is usually around 900 tickets – exceeded a historic record of 1700 tickets this week!
Find out more about this busy January month on our blog !
Read also about:
And as usual, our promo roundup for January :
Be sure to check the Promotions tag on our news site for updates.
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Sincerely,
Gandi.net
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