If you were able to get a promo code on ten.gandi.net, but when you try to use it to register a domain you get an error message, please check that:


  • it has not already been used (found on Twitter for example),
  • you are trying to use it for an extension that is not participating in the promo
  • you are using this promo code before April 1st

If none of this applies to your case, then try again in two hours (the expiration time for an open session). If your code still does not work despite this, then please contact Gandi’s support (and be sure to include your code in the mail).