The Gandi Community

Incident on Gandimail, availability of some mailbox

We have encountered an issue with one of the GandiMail filers. A limited number of customers may be unable to access their mailboxes on the affected filer from yesterday evening at 8h24 PM. Our technical team worked to resolve the issue yesterday evening but a forgotten configuration defect was only fixed today at 1h20 PM.

The service is now fully functional. Emails from the night are currently being delivered to these mailbox.

We apologise for the inconvenience caused by this abnormally long incident.