The Gandi Community

Payment incident (over)

From July 3rd until July 5th at 9:00 AM Paris Time, our banking partener, CyberMut, encountered a problem in the payment validation process for all orders paid by credit card on our website during this period.

All payments that were made during this incident will be completed by early this afternoon. In the event that this problem persists, please contact our support team.

We apologize for inconvienence this may have caused.