The Gandi Community

[resolved] GandiMail delivery – increased load

We are currently experiencing an abnormally increased load on the incoming mail spools  on the GandiMail service.  As a result, new mail deliveries may be slower than usual.  Our teams are investigating the source of this increased load and we will keep you updated as we have more information.


Update: 14:00 : The slow spool performance is related to an increased load on the antispam/antivirus filtering on the mail spools.  Our teams are actively working to resolve the issue as soon as possible.  Inbound mail is still being delivered, but of course at a slower rate.


Update: 17:50:  Our teams have isolated the issue and have tweaked the processes on the antispam filters to further optimise performance.  All mail in the spools have been delivered to the recipient mailboxes and the system is now running nominally.


We apologise for any inconvenience caused by the slower than normal delivery of mails today.