The Gandi Community

[Resolved] Slowdown on a filer

A storage unit is currently suffering from a slowdown

Our technical team is working on this issue which is due to a problem with the filer’s software. Writing operations are currently slow on that unit. We will let you know as soon as possible when service has returned to normal. Please accept our apologize for any inconvenience this may have caused.

Thank you.

Update 11:13: The problem is located and we have a solution to solve it if it happened again. Performance is again normal on this equipment. We still have not a precise analysis of what causes these slowdowns, and will work to reproduce the incident in our lab  in order to correct the problem permanently.