The Gandi Community

[Resolved] Datacenter Luxembourg / Hosting / Issue : impact on SimpleHosting

We lost contact with 7 physical machines hosting PaaS/SimpleHosting instances (no impact on IaaS platform when we analyze the behavior).


Our technical team is currently analyzing deeply the issue and will fix it as soon as possible.


One of our technical team members from Luxembourg is on its way to the datacenter.


Update 19h50 : it seems that we lost a network unit (switch). To be confirmed once our system/network administrator is on site.


Update 20h30 : the network unit has been replaced, all is now working again. Postmortem analysis will be done asap.