Getting started

How do I create a professional email address?

In the age of email marketing, domains and emails have become one of the most important elements of communication, especially for small businesses.

Although a generic email address may save you some costs, it can easily make your emails look like phishing or spam and may even damage your online reputation. That’s why, whether your company is a startup or a long-established business, a dedicated and professional email address is an important part of your marketing strategy that cannot be ignored.

Creating a dedicated email address for different departments in your company can also serve your customers more efficiently and help them find contacts quickly, which in turn can further enhance user experience and improve your SEO ranking.

Impress your audiences with a professional email address

In today’s video, we’ll be showing you how to create a professional email address through Gandi’s interface. Before creating a custom email address, you need to register a domain name for your brand first. We offer 2 free 3 GB mailboxes for every domain registered with Gandi. If you don’t have a branded domain name yet, you can watch our other tutorial video to learn how you can get one first. You can also feel free to consult our documentation.

Once you have your domain name, you can start creating your professional email address!

Video script

Hello everyone,
and welcome back to Gandi’s YouTube channel!
Today we’ll be discussing
how you can make yourself more professional online.
In the era of email marketing, domain names and email have become vital elements of all communication.
As such, you should be sure to register a domain ending that’s appropriate for your brand.
Once you register your domain name, Gandi will provide you with 2 free email address mailboxes. Of course, you can always buy more standard or premium email accounts any time you want.
To create your email accounts, click “DOMAIN” on the lefthand menu after logging in to your Gandi account.
Select the domain you registered with your brand name. Here, we’ll use example-marcom.tw as an example.
If you don’t have a domain name yet, check out this other tutorial we made about registering a domain name.
Then click the “Email” column on the top of the page.
Enter the email address you want to create. For example, here we want to create support@example-marcom.tw. And then, set up the password.
You can also choose to add an alias below. An alias lets you receive email from one or more alternate email addresses in a single email mailbox.
After that, click the email address you created, and then “Go to Webmail.”
Then either click “Use SOGo Webmail,” or choose “Use Roundcube Webmail,” depending on which webmail interface you prefer.
Enter the email address you just created and the password in the SOGo Webmail login page.
You can then click the gear icon to set up your preferences.
And now you can put your custom email address on your website or print it on your business card!

In addition to making your brand look more professional, a custom email address can also increase customers’ trust in you and your website and create a deeper impression of your brand.
That’s all for today’s video. Thanks for watching!
Don’t forget to like this video and leave a comment below if you found it useful,
and, of course, subscribe to Gandi’s YouTube channel for more videos like this to come!